Unaccessible Tenants

Incident Report for PactFlow

Resolved

We have resolved the issues affecting your PactFlow instances.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If the issue still persists, please create a case with Customer Care, please do so by sending an email to support@pactflow.io
Posted Feb 20, 2025 - 06:51 UTC

Monitoring

The issues caused due to a frontend cache have been resolved.

We will continue to monitor the affected components to ensure it operate as intended.

If you wish to create a case with Customer Care, please do so by sending an email to support@pactflow.io
Posted Feb 20, 2025 - 06:34 UTC

Investigating

We are experiencing issues with accessing your PactFlow tenant.

We are aware of the issue and are working to resolve this as soon as possible.

If you wish to create a case with Customer Care, please do so by sending an email to support@pactflow.io
Posted Feb 20, 2025 - 05:47 UTC
This incident affected: Application Components (Secrets Management, Webhooks, User Interface, Verification Results, Token Management, Account and Subscription management, Beta customers, Email, Deployments & Releases, Can-I-Deploy, Bi-directional contracts, Pact publication and retrieval, User and role management) and Login and Authentication Components (PactFlow Authentication, SAML Federation, Google Authentication, Github Authentication).